Privacy Policy

This overall Privacy Statement discloses the privacy practices for the entire AsiaPay Web site. AsiaPay collects personal information about our users during usage of the AsiaPay service, from our use of "cookie" technology as you use the service and during sending or viewing a card through AsiaPay or while subscribing to our newsletter or special offer services. AsiaPay respects your right to privacy. As part of the process, we give you the opportunity to decline to receive any mailings from either AsiaPay or other parties to whom AsiaPay may provide such information.

Information Collection and Use

AsiaPay is the sole owner of the information voluntarily given to us by the users of this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. AsiaPay collects information from our users at several different points on our website. The data we collect from cookies and other places is used in the aggregate to give us demographic information about the entire AsiaPay audience in order to improve the AsiaPay service. The personal information you provide - name, email address, etc. -- allows us to inform you about updates to the service and to notify you of products and services of AsiaPay, its affiliates and third parties that we believe may be of interest to you. We also share aggregate information -- not individual data -- with our advertisers to help them better understand our services and to monitor the reach of their advertising on the service.


This web site contains links to other sites. Please be aware that we (AsiaPay) are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Contests, Promotions & Surveys

Occasionally, AsiaPay may sponsor contests, promotions and/or Surveys on our sites or in our e-mail products. Participation in such activities is purely voluntary. In order to enter a contests, promotions and/or Surveys, you may be asked to provide personally identifiable information. (Information requested may include contact information, such as name and shipping address, and demographic information, such as zip code, age level, occupation, etc. Contact information will be used to notify the winners, award prizes, and may also be provided to the contest sponsors). By entering a contest or promotion, you agree to all of its terms and conditions, which will be clearly outlined in the rules. Where a contest or promotion is not sponsored by AsiaPay, the identity of the sponsor will be clearly disclosed in the rules. AsiaPay cannot be responsible for actions or policies of third-party contest sponsors. Users are encouraged to review the relevant privacy policy of the sponsor before entering.


Your privacy is very important to us, however, due to the existing legal regulatory and security environment, we cannot fully ensure that your private communications and other personally identifiable information will not be disclosed to third parties. Additionally, in the unlikely event we need to investigate or resolve possible problems or inquiries, we can (and you authorize us to do so) disclose any information about you to private entities, law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate.


We use industry-standard efforts to safeguard the confidentiality of your personal identifiable information, such as firewalls and Secure Socket Layers where appropriate. However, "perfect security" does not exist on the Internet.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, at any point, we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an e-mail. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.


If you have a complaint about our handling of your personal data, you may contact our data protection officer using the contact information below and provide us with details about your concern. We will investigate and take appropriate action in response to your complaint, which may include conducting internal discussions with relevant business representatives. We may contact you for additional details or clarification of the issue. A response will be provided to you subsequent to our investigation. You may also hold the right to file a complaint with a national or local regulatory agency.

Data Protection Officer

AsiaPay is made up of different legal entities. References to "AsiaPay", "we", "us" or "our" in this Privacy Notice should be read to refer to the relevant company in the AsiaPay group responsible for handling your data. We will let you know which member of the AsiaPay group will be the controller for your data. That information will be provided either in the contract we sign with you or in a privacy notice we provide to you that specifically relates to the relationship we have with you.

We have appointed a data protection officer ("DPO") who is responsible for overseeing questions in relation to this Privacy Notice. If you have any questions about this Privacy Notice, including any requests to exercise your legal rights, please contact the DPO using the details set out below:

Data Protection Officer, AsiaPay
Email address: [email protected]